4-hour reaction

Time is your greatest enemy in a crisis

An image crisis usually hits at the least expected moment, for example, Tuesday at 2:15 PM, when you have an important meeting scheduled with a supplier. At Agora Giedroyć, we understand that the first moments after receiving blackmail or discovering an attack on a company's reputation are decisive. We don't wait for events to unfold. From the moment of your report, we initiate a procedure that allows us to control the chaos in less than half a business day.

Concrete analysis before the end of the day

We have an ironclad rule at Agora Giedroyć: a maximum of 4 hours passes from your first contact to an initial risk assessment. If you call us at 9:30 AM, you will know where you stand by 1:30 PM. Our team, led by M. Giedroyć, verifies facts and checks the credibility of the attack source. We don't waste time creating presentations; we focus on whether the threat is real or just an attempt to extort, e.g., 3,200 PLN by an internet troll.

Plan on one page

We act in silence because emotions are the worst advisor. Before the end of the first day of cooperation, you will receive an action plan from us laid out in 3 clear stages. You will find out exactly what to say to employees, what words to use in communication with the media, and what absolutely not to do so as not to worsen the situation. Such a document usually fits on one A4 page, because in the middle of a fire no one has time to read thick reports. These are specific steps intended to stop the spiral of negative events.

Protecting a reputation built over years

To be honest, it is not always possible to close a case in one afternoon, but those first 4 hours decide whether you will survive the crisis without major losses. If your company has been operating in Częstochowa or the surrounding area for 8 years, you cannot allow one communication mistake to destroy your good name. Our task is to take over the burden of negotiations so that you can deal with running your business. Facts, not emotions – that is our method for regaining control over the situation.

Support when every minute counts

Often clients call us in a state of panic after receiving an anonymous email with a threat to publish manipulated materials. We remain calm. We verify the technical aspects of the data leak and check if the blackmailer has real arguments. Sometimes a quick cutoff of server access or one professional legal response cuts the topic in the bud. Sometimes we need 2-3 days to fully quiet the matter, but we always lay the foundations of defense in those first 4 hours.